To Excel, Contribute, Evolve & Emerge as one of the professional who makes a difference. To work in a professional challenging & dynamic environment and make a significant contribution in quick time. To carve a niche for myself & create career growth through successful fulfillment of organizational goals by leaving no stone unturned.


I possess a confident personality, can communicate effectively with clients, and have the ability to diplomatically handle the crisis situation, possess leadership qualities & believe in teamwork under extreme pressurized situations to achieve my targets.


  • BTech (C.S.E), from Al Habeeb College Of Engineering And Technology,Hyderabad (2014)
  • Intermediate (P.C) from Sri Chaitanya Junior Kalsala,Hyderabad(2010)
  • SSC from Samia High School Hyderabad.( 2008)


Organization       : ICICI BANK .

Duration                 : June 2015 to Feb 2017 (1 year and 8 months)

Designation          :  Phone Banking Officer

Job Profile             : I started my career as Phone Banking Officer, the job includes Receiving calls and plot out the solution for customers , doing advertising of the Other Products Of the banks i.e Credit cards upgradation,and reaching the desired targets set by management. As a team member my job includes participation at association meetings, meeting with prospects/clients and all other developing and  maintaining marketing functions and motivating the team to achieve target.


  • Responded to customer inquiries regarding their needs.
  • A critical thinker with strong analytical skills.
  • Strong team-player skills developed through work and communicate with customer.
  • Good organizational skills developed in a variety of deadline orientated situations.
  • Get on well with people at all levels, easily making good working relationships.
  • Have good presentation skills combining sound analytical research and clear verbal explanation.
  • Self motivated graduate with well developed banking professional, customer service and IT skills combined with a flexible attitude to work.


  • Office Automation   :   Microsoft Office 2003, 2007,2010.
  • Operating System :   Windows 98/2000/XP/Vista/Windows 7/Windows 8.


  • Ability to manage people in difficult situations.
  • Excellent Analytical skills.
  • Effective Communications Skills.


Date of Birth                          : 25th November 1992

Marital Status                        : Single

Nationality                             : Indian

Passport                                : OK

Languages Known              : English,Urdu,Hindi,Telugu and Arabic

Nationality                             : Indian


Passport Details

Passport No             : M6842077

Date of Issue           : 09/03/2015

Date of Expiry          : 08/03/2025

Place of issue           : Hyderabad,India.

Visa                       : Visit visa


Syed Ismail Ali

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