To Excel, Contribute, Evolve & Emerge as one of the professional who makes a difference. To work in a professional challenging & dynamic environment and make a significant contribution in quick time. To carve a niche for myself & create career growth through successful fulfillment of organizational goals by leaving no stone unturned.
I possess a confident personality, can communicate effectively with clients, and have the ability to diplomatically handle the crisis situation, possess leadership qualities & believe in teamwork under extreme pressurized situations to achieve my targets.
- BTech (C.S.E), from Al Habeeb College Of Engineering And Technology,Hyderabad (2014)
- Intermediate (P.C) from Sri Chaitanya Junior Kalsala,Hyderabad(2010)
- SSC from Samia High School Hyderabad.( 2008)
Organization : ICICI BANK .
Duration : June 2015 to Feb 2017 (1 year and 8 months)
Designation : Phone Banking Officer
Job Profile : I started my career as Phone Banking Officer, the job includes Receiving calls and plot out the solution for customers , doing advertising of the Other Products Of the banks i.e Credit cards upgradation,and reaching the desired targets set by management. As a team member my job includes participation at association meetings, meeting with prospects/clients and all other developing and maintaining marketing functions and motivating the team to achieve target.
- Responded to customer inquiries regarding their needs.
- A critical thinker with strong analytical skills.
- Strong team-player skills developed through work and communicate with customer.
- Good organizational skills developed in a variety of deadline orientated situations.
- Get on well with people at all levels, easily making good working relationships.
- Have good presentation skills combining sound analytical research and clear verbal explanation.
- Self motivated graduate with well developed banking professional, customer service and IT skills combined with a flexible attitude to work.
- Office Automation : Microsoft Office 2003, 2007,2010.
- Operating System : Windows 98/2000/XP/Vista/Windows 7/Windows 8.
- Ability to manage people in difficult situations.
- Excellent Analytical skills.
- Effective Communications Skills.
Date of Birth : 25th November 1992
Marital Status : Single
Nationality : Indian
Passport : OK
Languages Known : English,Urdu,Hindi,Telugu and Arabic
Nationality : Indian
Passport No : M6842077
Date of Issue : 09/03/2015
Date of Expiry : 08/03/2025
Place of issue : Hyderabad,India.
Visa : Visit visa
Syed Ismail Ali